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Constantes

src/app/core/constants/ — todas exportadas por index.ts.

API​

// api.constants.ts
API_PREFIX   = 'api'
API_VERSION  = '1'
API_PATHS    = {
  AUTH:           'auth',
  USER:           'users',
  TENANT:         'tenants',
  ROLE:           'roles',
  PERMISSION:     'permissions',
  ROLE_PERMISSION:'role-permissions',
  MODULE:         'modules',
  API_KEY:        'api-keys',
  MESSAGE:        'messages',
  FILE:           'files',
  CONTACT:        'contacts',
  QUICK_RESPONSE: 'quick-responses',
  CHAT:           'chat',
  LABEL:          'labels',
}

Paginación​

// pagination.constants.ts
DEFAULT_PAGE_SIZE = 10
MAX_RESULTS       = 100

Mensajes​

// message.constants.ts
MESSAGE_TYPE = {
  CHAT:   'CHAT',
  MEDIA:  'MEDIA',
  SYSTEM: 'SYSTEM',
}

MESSAGE_SEND_TYPE = {
  CONTACT: 'CONTACT',  // mensaje enviado por el cliente externo
  AGENT:   'AGENT',    // mensaje enviado por el agente
  SYSTEM:  'SYSTEM',   // mensaje automático del sistema
}

MESSAGE_ACK = {
  SENT:     'SENT',
  RECEIVED: 'RECEIVED',
  READ:     'READ',
}

Chat (WebSocket)​

// chat.constants.ts
SOCKET_TIMEOUT         = 30000   // ms sin actividad antes de desconectar
REVALIDATION_INTERVAL  = 60000   // ms entre revalidaciones de token
DEFAULT_LANGUAGE       = 'es'

Tickets​

// ticket.constants.ts
TICKET_STATUS = {
  OPEN:       'OPEN',
  IN_PROGRESS:'IN_PROGRESS',
  CLOSED:     'CLOSED',
}

TICKET_PRIORITY = {
  LOW:    'LOW',
  MEDIUM: 'MEDIUM',
  HIGH:   'HIGH',
}

Tenant​

// tenant.constants.ts
TENANT_STATUS = {
  ACTIVE:   'ACTIVE',
  INACTIVE: 'INACTIVE',
  SUSPENDED:'SUSPENDED',
}

Archivos​

// file.constants.ts
// Tipos MIME permitidos y tamaño máximo de subida
MAX_FILE_SIZE = 10 * 1024 * 1024  // 10 MB
ALLOWED_MIME_TYPES = ['image/jpeg', 'image/png', 'application/pdf', ...]

Mensajes (ack y fallos)​

// message.constants.ts
MESSAGE_ACK = { SENT, DELIVERED, READ, FAILED }          // 'sent' | 'delivered' | 'read' | 'failed'
MESSAGE_ACK_CREATABLE_VALUES                              // MESSAGE_ACK sin FAILED (validación del DTO)
MESSAGE_FAILURE_REASON = {
  OUT_OF_WINDOW, AUTH_ERROR, RATE_LIMITED,
  UNSUPPORTED_MEDIA, RECIPIENT_UNAVAILABLE, UNKNOWN,
}                                                         // valores en snake_case
SYSTEM_MESSAGE_AUTHOR = { SYSTEM, CONNECTION, DEPARTMENT } // 'system' | 'connection' | 'department'

Colas​

// queue.constants.ts
QUEUE_NAMES = { SCHEDULED_MESSAGE: 'scheduled-message', META_WEBHOOK: 'meta-webhook' }
META_WEBHOOK_QUEUE_DEFAULTS = { ECHO_DELAY_MS: 2000, DEDUPE_WINDOW_S: 3600,
                                ENQUEUE_TIMEOUT_MS: 3000, MAX_ATTEMPTS: 5, BACKOFF_MS: 5000 }
INBOUND_LOCK_DEFAULTS = { KEY_PREFIX: 'inbound-lock', TTL_MS: 10000,
                          RETRY_MS: 50, COMMAND_TIMEOUT_MS: 500 }

API paths nuevos​

API_PATHS.WEBHOOKS_META = 'webhooks/meta' y API_PATHS.META_OAUTH = 'meta/oauth' (api.constants.ts).